25 Questions to Ask a Chinese Supplier (Red-Flag Framework + Free Scorecard)

25 Questions to Ask a Chinese Supplier (Red-Flag Framework + Free Scorecard)

Summary

A practical 25-question framework organized into 5 red-flag zones, plus the 3-level verification, 3-quote rule, and NNN agreement that protect importers sourcing from China.

25 Questions to Ask a Chinese Supplier (Red-Flag Framework + Free Scorecard)

25 Questions to Ask a Chinese Supplier (Red-Flag Framework + Free Scorecard)

Most importers lose money not because they asked too few questions, but because they asked the wrong ones. 'What is your MOQ?' and 'What is your best price?' tell you almost nothing about whether a supplier will ship the right goods, on time, without stealing your design. After two decades of sourcing from Yiwu and the Pearl River Delta, we have learned to triage suppliers with a 25-question red-flag framework that maps to five risk zones: Identity, Capability, Compliance, Commercial, and Partnership. Ask all 25 and you will hear the lies before they cost you.

Why Most Buyers Ask the Wrong Questions

A supplier can answer price and MOQ questions perfectly and still be a trading company pretending to be a factory, a reseller of someone else's certification, or a shell that disappears after your deposit. Generic question lists float around the internet, but they rarely force a supplier to reveal risk. The fix is to group questions by the type of risk they expose, then score the answers.

The deposit is the moment of truth

You are most exposed the day you wire the deposit. Every question below should be answered and verified before that wire, not after. See our inquiry process for how we gate deposits.

The 5-Zone Supplier Questionnaire

We split the 25 questions into five zones. A weak answer in any single zone is a yellow flag; two or more in the same zone is a red flag worth walking away from. Use the free scorecard at the end of this post to rate each answer 0-2.

Zone 1 — Identity & Legal Existence (Q1–Q5)

Before anything else, prove the company is real and matches who you are talking to. In China every registered entity has a unified social credit code issued by the State Administration for Market Regulation (SAMR).

  • Q1. What is your exact legal company name as registered with SAMR?
  • Q2. Can you show your unified social credit code and business license?
  • Q3. How long have you been registered, and at this address?
  • Q4. Are you a manufacturer, trading company, or both — and which for this product?
  • Q5. Do you own the factory, or sublet or lease the production line?

A genuine factory answers Q4 without hesitation and can name the production line it owns. A trader will hedge. Cross-check the social credit code on the National Enterprise Credit Information Publicity System (gsxt.gov.cn) — the registry is public and free.

Zone 2 — Production Capability (Q6–Q10)

Capacity claims are the easiest to inflate. Pressure-test them with specifics about your actual product, not their catalogue.

  • Q6. What is your real monthly capacity for this exact item?
  • Q7. How many workers are directly on this production line?
  • Q8. Which production steps are outsourced, and to whom?
  • Q9. Can you show a live video tour of the line producing my category?
  • Q10. What quality system (ISO 9001, BSCI, etc.) do you operate, and is the certificate current?

Demand a live walkthrough

A pre-recorded 'factory video' proves nothing. Ask for a real-time WeChat or video call walkthrough of the line making your category. If they stall, treat it as a red flag.

Zone 3 — Compliance & Certifications (Q11–Q15)

For the US and EU, compliance is where shipments get seized and brands get sued. Verify the certificate matches the exact product, not a sister SKU.

  • Q11. Which certifications does this exact product carry (CE, FCC, FDA, RoHS)?
  • Q12. Can you provide the test report from an accredited third-party lab?
  • Q13. What materials are used, and are they REACH / Prop 65 compliant?
  • Q14. Have you exported to my destination market before — with proof?
  • Q15. What is your recall and non-conformance history?

Zone 4 — Commercial Terms & Hidden Costs (Q16–Q20)

The headline price is the least important number. Hidden costs in tooling, mold ownership, and Incoterms routinely add 20-40% to a 'cheap' quote.

  • Q16. What is the true FOB price, and what exactly is excluded?
  • Q17. What are tooling, mold, and sample charges, and who owns the mold?
  • Q18. What are your payment terms, and what is the deposit?
  • Q19. What is your lead time, and how do you handle delays?
  • Q20. What are the Incoterms, and who arranges freight and insurance?

Zone 5 — Partnership, IP & Exit (Q21–Q25)

This is the zone most buyers skip and later regret. If a supplier won't discuss IP protection and exit terms up front, assume they plan to use your design elsewhere.

  • Q21. Will you sign an NNN agreement (non-disclosure, non-use, non-circumvention)?
  • Q22. Do you sell to my competitors or my end market directly?
  • Q23. Can you provide 3 references from buyers in my region?
  • Q24. What is your policy if defects exceed the AQL limit at inspection?
  • Q25. How do we exit — minimum notice, and what happens to my tooling?

Beyond Questions: The 3-Level Verification

Level three in practice: an inspector physically checking production samples on site before any deposit is wired.
Level three in practice: an inspector physically checking production samples on site before any deposit is wired.

Answers are claims. Verification is proof. Run these three levels in order; stop at any level that fails.

1

Document check

Verify the unified social credit code on gsxt.gov.cn and cross-check via NECIPS. Confirm the company is active, not revoked or in a name-change shuffle.

2

Live video tour

Request a real-time walkthrough of the production line making your category, not a polished marketing clip.

3

On-site audit

For orders above a threshold, commission a third-party or agent on-site audit. RND performs these in Yiwu and the Delta weekly.

The 3-Quote Rule and Sample Discipline

Never negotiate with one supplier. Get three written quotes from three independently verified suppliers, then order blind samples from each before discussing price. A supplier who refuses a sample order, or who ships a 'sample' that differs from production, has told you everything you need to know.

3independent written quotes minimum
1live video tour before deposit
100%samples inspected before mass production

Let an agent be the bad cop

Suppliers behave differently when a local agent runs the audit. RND's 20+ years in Yiwu mean factories know we will physically check. Start a vetted search via our product categories.

NNN vs NDA — Why Your Western Contract Won't Travel

A US-style NDA is close to worthless against a Chinese supplier: it must be enforced in a US court with no jurisdiction in China, and translating it into Chinese weakens it further. The standard that Chinese courts recognize is the NNN agreement — Non-Disclosure, Non-Use, and Non-Circumvention — drafted bilingually and governed by Chinese law.

DimensionWestern NDAChinese NNN
Enforceable in ChinaRarelyYes, if bilingual & PRC-governed
Stops factory selling your designWeaklyExplicitly, via non-use
Stops supplier bypassing you to your buyerNoYes, via non-circumvention
LanguageEnglishBilingual (EN + ZH)

The Supplier Scorecard (Free Template)

Scoring a supplier face to face: each of the five zones rated 0-2 before the shortlist is finalised.
Scoring a supplier face to face: each of the five zones rated 0-2 before the shortlist is finalised.

Score each of the five zones 0-2 (0 = red flag, 1 = partial, 2 = clean). A supplier scoring below 8 overall, or below 1 in any single zone, should not receive a deposit.

ZoneWeightRed-flag signal
IdentityHighHesitates on legal name or license
CapabilityHighNo live tour, vague capacity
ComplianceCriticalCertificate doesn't match product
CommercialMediumHidden tooling / mold fees
PartnershipCriticalRefuses NNN, won't give references

Conclusion

The 25 questions are only as good as the verification behind them. Ask all five zones, run the 3-level check, insist on an NNN, and never wire a deposit to a supplier you have not physically or digitally verified. To build a vetted shortlist without the travel, contact RND Sourcing and we will run the audit from Yiwu.

What is the most important question to ask a Chinese supplier?

The single most revealing question is Q21 — will they sign a bilingual NNN agreement? A supplier who refuses to protect your IP plan to use it. Combine that with verifying their legal identity on gsxt.gov.cn.

How do I verify a Chinese supplier is a real factory?

Cross-check the unified social credit code on the public gsxt.gov.cn registry, request a real-time video tour of the production line, and commission an on-site audit for larger orders. Three independent methods beat any single certificate.

Is an NDA enough to protect my product in China?

No. A Western NDA is hard to enforce in Chinese courts. Use a bilingual NNN (non-disclosure, non-use, non-circumvention) agreement governed by PRC law, which Chinese courts recognize.

How many supplier quotes should I get before ordering?

At least three written quotes from three independently verified suppliers, followed by blind samples from each. The 3-quote rule prevents both price gouging and single-supplier dependency.

Questions expose risk; verification proves safety. Run the 25-question framework on every supplier and never skip the 3-level check. Send us your product brief and RND will vet, sample, and audit from Yiwu before a single deposit leaves your account.